I thought my xbox was broken as i could not download a required update to play mass effect 2. So I downloaded the update burnt it to disc and applied the update that way.The problem was firewall settings. If i was working in my every day job i would have checked for open ports straight away, just didnt think of it at home!!
Ports that need to be open are
* Port 88 (UDP and TCP)
* Port 3074 (UDP and TCP)
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